QUALITY ASSURANCE AND CONTROL

THE TERMS QUALITY ASSURANCE AND QUALITYCONTROL ARE OFTEN USED INTERCHANGEABLY TO REFER THE WAYS OF ENSURING THE QUALITY OF SERVICE OR PRODUCT. THE TERMS , HAVE DIFFERENT MEANINGS.........



ASSURANCE : THE ACT OF GIVING CONFIDENCE, THE STATE OF BEING CERTAIN OR THE ACT OF MAKING



QUALITY ASSURANCE: THE PLANNED AND SYSTEMATIC ACTIVITIES IMPLMENTED IN QUALITY SYSTEM SO THAT QUALITY REQUIREMENTS FOR PRODUCT OR SERVICE FULFILLED



CONTROL: AN EVALUATION TO INDICATE NEEDED CORRECTIVE RESPONSES;THE ACT OF GUIDING A PROCESS IN WHICH VARIABILITY IS ATTRIBUTR TO A CONSTANTSYSTEM OF CHANCE CAUSES



QUALITY CONTROL : THE OBSERVATION TECHNIQUES AND ACTIVITIES USED TO FULL FILL THE REQUIREMENTS FOR QUALITY